RETURN & EXCHANGE POLICY

We want you to love your purchase! If for any reason you’re not completely satisfied, please contact us within [X days] of delivery to request a return or exchange.

ELIGIBILITY FOR RETURNS & EXCHANGES
• Items must be returned in their original condition — unused, unwashed, and in their original packaging.
• Custom or personalized orders, perishable goods, and clearance/sale items are non-returnable unless they arrive damaged or defective.
• Buyers are responsible for all return shipping costs.
• If the returned item is not in its original condition, the buyer is responsible for any loss in value, which may be deducted from the refund.

PROCESS
1.) Contact us at info-at-elmgrensservices-dot-com with your order number and details about the return or exchange.
2.) We’ll provide return shipping instructions.
3.) Once your return is received and inspected, we’ll process your refund or exchange within [X business days].

DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please notify us within 7 days with photos, and we’ll arrange for a replacement or full refund at no cost to you.

CONTACT US
If you have any questions or requests regarding your privacy or this policy, please contact us at:

ELMGREN’S SERVICES
30 Cherokee Street
Richmond Hill, GA 31324
USA

Effective: August 2025